Contact

Wil je meer leren over Italiaanse wijn, cultuur of onze producten en service? Super leuk, check onze FAQ hieronder of neem even contact met ons op en stel gerust al je vragen aan ons. Tot snel!

Adres

De Plaats 24

Netherlands

Phone

0636481914

info

We zijn 7 dagen per week telefonisch bereikbaar van 09:00 tot 22:00

Wil je bij ons op locatie langs komen? neem dan contact op om een afspraak in te plannen.

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Product Range

I want to know more about a product

Feel free to send us an email, call us or find us on social media and ask us what you want to know
At Di Marzio Wines we are always working on new and special products, let us know what you are looking for and maybe we have something special in our cellars that you are looking for.
You can order as many products as we have online. If the products do not fit in the shopping cart, this means that there is not enough in stock.
We are specialized in the Italian higher segment wines. we can translate everything about these wines and offer you the best price thanks to our contacts with the Italian wine houses.

To order

Place an order

click on the products you want and add the product to your shopping cart. When you have chosen all the products you want, go to the shopping cart icon right above the screen and click on buy.
Let us know as soon as possible so that we can still change the order for you. If the order has already been shipped, you must return the order and make a new order of the correct products. Please notify us as soon as possible so that we can cancel the order for you. if the order has already been shipped, you must return the order and indicate that you want to cancel the order.
The delivery companies we work with provide our customers with an email with the delivery times + a track and trace of your delicious wines
Have you found or received a promotional code for our website? use the code when checking out your order.
We work together with - Ideal - Meastro - Visa - Mastercard - Bancontact - We also work with a bank Deposit, we will send the order as soon as we have received the payment that you have transferred directly to our bank account.
with the order always comes a standard invoice. We will be happy to prepare a custom business invoice for you with the necessary data. send us an e-mail or give us a call. We will add it to your order and/or send it to you by email.

Delivery

Delivery time

Our delivery time is 1 to 3 days, we always keep our customers informed about delays
Our shipping costs are 6.95. With an order of 85 Euro or more, we will gladly send the products at our expense.
- Due to the large crowds, orders may be delayed in individual cases, we will of course let you know - The delivery person of your product likes to keep 1,5 meters away from you, keep this in mind
Let us know as soon as possible so that we can still change the order for you. If the order has already been shipped, you should contact the postal service.
We also deliver abroad, but keep in mind that additional shipping costs may be charged.
if 1 or more products of your order contain alcohol, the deliverers may only deliver the package to a person who is 18 years or older. To maintain this, proof of identity is requested upon delivery.
We use special wine boxes with double cardboard, these boxes are certified by delivery companies and damage to the bottles is impossible
is the packaging delivered damaged? then don't take it and send it back! is the packaging not damaged but the products are? no problem, send us a photo of the damaged product(s) in the packaging. we ensure that the products are delivered again and undamaged.

Returns

Submit a return

send us an email with your Name and order number and indicate that you want to return the order. Then send your order by post to our address or make an appointment to hand in the order yourself at our location. Please note that this can be done up to 14 days after receipt of your order.
If you see that the wine is oxidized before opening or that the wine has a cork, you have a warranty on the wine. Send us an e-mail with a photo of the wine and send it to us at our expense. We will send you a new one right away
You do not have to indicate why you want to return the order, but we do appreciate it, because with your feedback we can improve our service and products.
we always strive for a better service and that is why we would like to know when you have a complaint, we also want to find a solution to prevent this in the future. you can e-mail or call us, from here we are happy to help you with your complaint in more detail

General

How do I find contact details

see at the top of the screen or in the menu indicated with 3 black lines "contact" click here and find our contact details
Do you want to start a collaboration with Di Marzio Wines? We are open to your ideas! Give us a call
At Di Marzio Wines we like to organize wine tastings with our guests or on location. In this way we can offer and promote our products with a cozy touch. Do you want to know more about Tastings? Please contact us.
You absolutely do not need to create an Account with us, just put your wines in the shopping cart and order. Do you want to stay informed of our news and our deals? then create an account. You can delete it whenever you want
We only use your data to send the order in the correct way with as much information as possible added. your data will be automatically deleted from our system